Terms & Conditions

Last Updated: June 2026

TERMS AND CONDITIONS

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

  2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at hello@jenagolden.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy: www.jenagolden.com/privacy

SHARING YOUR PERSONAL INFORMATION

Data will not be sold or shared with third parties for marketing or promotional purposes. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may need to process your data or share your personal information in the following situations:

Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

DATA RETENTION

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. For real estate transactions, we retain client information indefinitely to maintain transaction records, comply with real estate regulations, and support potential future transactions or referrals.

DATA SECURITY

We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:

Jena Golden
North Georgia Luxury Real Estate Advisor
eXp Realty

Email: hello@jenagolden.com
Phone: 678.640.3249
Website: www.jenagolden.com

Your Privacy Matters. We are committed to protecting your personal information and respecting your privacy choices. If you have concerns or questions at any time, please reach out.